Terms and Conditions for Wattle & Willow Weddings
Welcome to Wattle & Willow Weddings. These Terms and Conditions govern your use of our wedding planning and event management services and our online platform. By engaging with our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
1. Services Overview
Wattle & Willow Weddings provides comprehensive wedding planning and event management services, including but not limited to:
- Custom Wedding Planning and Consultation
- Venue Sourcing and Styling
- Bridal and Groom Coordination
- Catering and Menu Design
- Entertainment Booking and Management
- Photography and Videography Coordination
Specific details of the services provided will be outlined in a separate service agreement or proposal, which will form an integral part of these terms.
2. Client Responsibilities
As a client of Wattle & Willow Weddings, you agree to:
- Provide accurate and timely information necessary for the planning and execution of your event.
- Fulfill all financial obligations as detailed in your service agreement.
- Designate a primary point of contact for all communications related to the event.
- Ensure that all necessary permissions, licenses, and insurance are in place for aspects of the event that are your direct responsibility (e.g., venue access).
3. Payments and Fees
All service fees, payment schedules, and accepted payment methods will be clearly stipulated in your personalized service agreement. A non-refundable deposit may be required to secure booking of our services, and final payments are typically due prior to the event date. Late payments may incur additional charges as specified in the agreement.
4. Cancellations and Refunds
Cancellation policies for our services are detailed within each individual service agreement. Generally, deposits are non-refundable. Refunds for other payments will depend on the timing of the cancellation relative to the event date and any irrecoverable costs incurred by Wattle & Willow Weddings or our vendors. We recommend reviewing your service agreement for specific terms regarding cancellations.
5. Third-Party Vendors
Wattle & Willow Weddings may engage with third-party vendors (e.g., caterers, florists, photographers) on your behalf. While we strive to work with reputable professionals, we are not responsible for the performance or conduct of these third-party vendors. Any contracts with third-party vendors will typically be directly between you and the vendor, and you will be bound by their respective terms and conditions.
6. Limitation of Liability
Wattle & Willow Weddings will exercise reasonable care and skill in performing our services. However, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our services; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.
7. Intellectual Property
All content, designs, concepts, and materials developed or provided by Wattle & Willow Weddings for your event remain the intellectual property of Wattle & Willow Weddings until full payment for services is received. Upon completion of payment, certain rights of use may be transferred as specified in your agreement.
8. Privacy Policy
Our Privacy Policy, available on our online platform, outlines how we collect, use, and protect your personal information. By using our services, you consent to the data practices described in that policy.
9. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts located in New South Wales, Australia.
10. Amendments to Terms
Wattle & Willow Weddings reserves the right to modify or replace these Terms and Conditions at any time. We will provide notice of any significant changes by posting the new terms on our online platform. Your continued engagement with our services after any such changes constitutes your acceptance of the new Terms and Conditions.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Wattle & Willow Weddings
- 3158 Banksia Road
- Suite 7, Floor 2
- Byron Bay, NSW 2481
- Australia